Losin' My Cool...

This is an obvious sign that today is not going that well - just finished yelling, yup I did, at the AllConnect Supervisor on the phone. No, I don't feel better. After he finally took care of something I was to be charged for that I had originally canceled, I felt like quite an ass. Being mean never feels good, it really doesn't. I apologized so many times and explained how I had gotten to this heated, loss of control kind-of-a moment. Did that just make sense??? Well if it didn't, I don't have the patience to go back and edit like I usually do. Today is a rough one.